Returns

We want you to love our products as much as we do but understand that sometimes a product doesn’t work out.  NO NEED TO WORRY!  We accept all returns for refund or exchange within 15 days! Before your submit your return, have you had a chance to review our installation instructions?  We offer a very detailed overview of installation tips and cover our most frequently asked questions in great detail.  Be sure to check it out!

Products that have been produced to custom measurements are not eligible for return. 

We are human, and if we ship the wrong item, or a damaged item, we will refund or replace as quickly as possible.

Please carefully pack your product sturdy packaging to prevent damage during shipping. and note that we will impose a 20% restock fee for returns.  If you prefer to receive a prepaid return label, the cost of shipping will be deducted in addition to the restock fee.  Any products that are returned used or altered will be held to a restock fee of no less than 50%.  

Please be sure to select an insured and trackavle shipping service to return the item and ship to this address:

Returns Dept, 1742 Moonstone Ct, Decatur GA 30033

Have questions about your product or installation?  Want to talk about your project or get ideas for your next project?  We'd love to chat. Please use the chat feature on the page or email cs@easyhomerenewals.com. Or if you prefer to talk, please leave a number we will call you back. I'll get back to you as soon as I can - I'm probably out in the warehouse packing up an order.  But all of us have installed Instant Granite in various homes and would love to talk through any questions you may have.  Thanks for supporting small businesses!